Norton Security Scan questions & answers

Scan your computer for threats, viruses, and to protect your identity
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Question by Guest
243 views
September 4, 2015

How heavy is Norton on system resources? Can I optimize it to run as background scanning software?

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Answer by Sean Hill

Yes, the Security Scan module will work in the background. In fact, the developers specify this on the homepage of Norton Security Scan:


"Runs in the background — won't interrupt your work or play." - Norton Security Scan page.


After installation, start a scan and then minimize it or send it to background and it will proceed doing its scanning operations. However, although they say it won't bother you while you work or play, it's possible to observe some performance issues. Norton is heavy on systems and consumes many resources.


Test it by installing the application through the download page: https://security.symantec.com/nss/getnss.aspx?langid=ie&venid=sym

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Question by Guest
599 views
September 3, 2015
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Answer by Alex Urbach

You will need to take advantage of the registry for this one. Go to Start > Run > regedit.


Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\. Go through all the keys until you locate the Norton Security Scan. On the right side all the strings will load. There should be one called UninstalString or Silent/Quiet Uninstall. Copy that command and paste it in Run and it should uninstall without interaction.

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Question by Guest
215 views
September 3, 2015

Can I use command line with Norton Security Scan? What are the command parameters?

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Answer by Sean Hill

You can scan with Norton Security Scan from the command prompt without opening the Norton Security Scan main window. The available parameters and some examples for use with command line can be found by accessing the link below:


https://support.norton.com/sp/en/us/home/current/solutions/v8278351_N360_Security_CC_2014_en_us

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Question by Guest
619 views
September 3, 2015

Norton Security Scan keeps installing automatically every time I restart my computer. No matter how many times I remove it, it reinstalls. Is this Norton's fault or is it a virus?

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Answer by Sean Hill

What you experience is most probably a faulty installation as there are many people who reported the same problem. Most certainly you don't have a virus on your system. You can remove the software in several ways:

  1. Using the Add/Remove programs feature in Windows, but only after checking that there are no Startup items related to Norton Security Scan as it will restart the installation each time you restart your PC.
  2. Using RevoUninstaller in its most severe mode since it will look for hidden files and pieces of the registry that the normal uninstall does not.
  3. Using Norton Removal Tool, the official removal tool for Norton products.
  4. Using RevoUninstaller and then Norton Removal Tool as some users managed to uninstall the product only this way.
  5. Simply remove Norton Security Scan by deleting the NSS folder (i.e. Program Files\Norton Security Scan) and delete the scheduled scan in the Windows Scheduler (Control Panel -> Scheduled Tasks). If it comes back after you have deleted both the NSS folder and the NSS scheduled scan, then something else is installing it. It might be possible that NSS installed on your system when another software installed, like Google Pack or Adobe Shockwave.

If none of these solutions helped you, get more information about this problem by accessing the link below:


http://community.norton.com/en/forums/getting-rid-norton-security-scan

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Question by Guest
308 views
January 25, 2011
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Answer by Sean Hill

Try uninstalling the application and then installing it again. This should fix it. After the uninstall, reboot the computer then install it again.

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Question by Seshu
269 views
July 3, 2008

I want to connect 90 systems through a server and I want a secure antivirus. I need some solutions.

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Answer by Sean Hill

Symantec Antivirus is not reliable in this case because you will need to manage all computers from one single location. Symantec might offer you something even better for your business.

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Question by Guest
251 views
March 15, 2010

Can't remove viruses because this application sends me to the website. I don't know what to do.

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Answer by Pete Clapp

This version is just a lite version of Norton Antivirus. If you want full protection, download the full product in order to remove virus applications and malware from your computer. This version barely scans the computer and offers very few removal options and protection.

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Question by Guest
242 views
September 3, 2015

Can Norton Security Sca do a boot scan or create a boot CD?

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Answer by Sean Hill

No, Norton Security Scan doesn't have the ability to create boot USB drives or boot CDs. This is just a scanner that will run in the background while it scans for possible threats. To create a boot USB/CD, another solution needs to be used. Luckily, the Norton company provides users the possibility to download one. It's called Norton Recovery Tool and it can be downloaded from the following page: https://security.symantec.com/nbrt/overview.aspx


Note #1: It's the application on the right.


There is also a support page for this process: https://support.norton.com/sp/en/us/home/current/solutions/v72380755_EndUserProfile_en_us


Note #2: The downloader will get the necessary files from the Internet when it's launched.


The interface window looks like this:

Click to viewenter image description here

Note #3: Insert a USB or blank CD/DVD and make sure you have a compatible CD/DVD-RW device, then click on the icons and follow the instructions displayed on-screen.

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Question by Guest
201 views
September 3, 2015

Norton Security Scan blocks a scan file sent to my PC from a network printer. How do I teach it not to do that?

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Answer by Sean Hill

The Norton Security Scan application doesn't have the possibility of adding exclusions for services. This is actually possible in the Internet Security or Norton 360 because those apps have the available modules for this process. However, there is a simple way to overcome this issue. Simply turn off the PC's protection from the Security Scan or exit the application completely since a print job from the local network can't harm your computer. The Security Scan is used to scan the protocols and files on your computer, but it can't block certain things like printing on the network.

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